Privacy Policy

We collect information you provide directly to us, such as:

• Name and contact information
• CV details
• Job descriptions and application content you upload or paste
• Job preferences
• Account credentials
• Payment-related information such as your email address, package selected, Stripe session IDs, and payment status

We also collect certain information automatically when you use our platform, including:

• IP address
• Browser type
• Device information
• Usage data
• Checkout and purchase event data

We use your information to:

• Provide and improve our services
• Personalize your experience
• Communicate with you about our services
• Process payments and provision purchased services
• Send service emails such as purchase confirmations, receipts, account and security notifications, checkout recovery reminders, and access links to paid results
• Analyze usage patterns to enhance our platform
• Comply with legal obligations

We send certain emails that are necessary to operate the service. These include account emails, payment confirmations, receipt emails, security notifications, and emails needed to deliver or restore access to purchased results.

We only send marketing emails such as newsletters, career tips, product promotions, and optional offers where you have given the relevant consent or where another lawful basis applies.

If you provide your email during checkout and do not complete the purchase, we may send a limited checkout reminder or recovery email connected to that active transaction. We treat that as a service-related communication, not as a general newsletter subscription.

Payments are processed by Stripe. We do not store full card details on our own servers. Stripe may process your payment data in accordance with its own privacy notice and terms.

We also use third-party service providers to help operate the platform, including providers for authentication and database infrastructure, analytics, and transactional email delivery.

• Stripe for payment processing and checkout
• Supabase for authentication, database, and storage services
• ZeptoMail and SendGrid for email delivery, depending on the workflow
• Analytics and advertising providers where enabled by your cookie preferences

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Our security measures include:

• Encryption of sensitive data
• Regular security audits
• Access controls and authentication procedures
• Employee training on data protection

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Opt-out of certain data collection and use practices

To exercise these rights or for more information about our privacy practices, please contact us at info@jobspaceai.com.