75% CV Rejection Rate

ATS CV Formatting Guide
7 Mistakes That Get UK CVs Rejected

Your CV might be perfect for humans but failing every ATS scan. In the UK job market, 75% of CVs are rejected by Applicant Tracking Systems before reaching human eyes, with only 25% ever making it to hiring managers. This silent rejection crisis affects thousands of qualified UK job seekers who never understand why their applications vanish into digital black holes.

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75%
CVs rejected by UK ATS systems
70%
UK businesses use ATS software
37%
UK employers struggle to fill vacancies

The Silent CV Rejection Crisis in the UK

ATS technology now dominates UK recruitment, with 70% of enterprise businesses using automated CV screening software. Major employers — including the NHS, UK Civil Service, Amazon UK, Tesco, and HSBC — rely on these systems to manage overwhelming application volumes. Yet most job seekers remain unaware that their beautifully designed CVs are being systematically rejected by machines that can't read complex formatting, leaving qualified candidates invisible to recruiters who would otherwise be interested.

The financial stakes are significant — with the average cost of hiring an employee in the UK reaching £6,125 according to CIPD research. Employers depend on ATS efficiency while job seekers face an estimated 37% of UK employers currently struggling with hard‑to‑fill vacancies. Understanding and avoiding these seven critical formatting mistakes could be the difference between landing interviews and experiencing endless rejection.

Why Modern ATS Systems Are More Sophisticated But Still Limited

Applicant Tracking Systems have evolved significantly in 2025, with 79% of organisations now integrating AI capabilities into their recruitment processes. The NHS operates Oleeo and Tribepad integrated with NHS Jobs; the Civil Service rolled out its custom platform “Civil Service Jobs vX” in 2024; Amazon UK runs a Salesforce‑based stack; Tesco relies on Tribepad for streamlined hiring. Despite these advances, ATS parsing accuracy remains disappointingly low at 60‑80% even for well‑formatted resumes.

Current market leaders include Workday (37% of Fortune 500), Oracle Taleo (22.4% share) and SAP SuccessFactors (13.4% usage). Amy O’Callaghan, Head of Talent at Ciphr, warns: “If you have outdated or inefficient recruitment technology, or a poorly set‑up ATS, all your processes are going to take longer than they should.”

Major UK ATS Platforms

NHS: Oleeo & Tribepad
Civil Service Jobs vX
Amazon UK: Salesforce‑based
Tesco: Tribepad system

Typical Parsing Stages

1Text extraction via OCR
2Section identification
3Keyword matching

The Seven Deadly CV Formatting Sins That Cause Instant Rejection

Mistake 1: Complex Multi‑Column Layouts Destroy Content Organisation

Two‑column template with work experience on the left and skills/education on the right — visually appealing but unparseable.

Before (Problematic)

Two‑column template with work experience on the left and skills/education on the right — visually appealing but unparseable.

After (ATS‑Friendly)

Single‑column, reverse‑chronological format with clear section breaks so ATS can categorise data.

Impact: Filters out thousands of qualified candidates before human review. Andrew Fennell (reviewed 10,000+ CVs) confirms reverse‑chronological is the only reliably ATS‑friendly layout.

Mistake 2: Graphics and Images Create Information Blackouts

Skill bars, logos, headshot, infographic timeline — all rendered invisible to ATS.

Before (Problematic)

Skill bars, logos, headshot, infographic timeline — all rendered invisible to ATS.

After (ATS‑Friendly)

Convert visuals to plain text: “Skills: Microsoft Excel (Advanced – 5 yrs), …”.

Impact: 100% of graphics stripped. TopCV UK: “If your CV isn’t formatted for ATS, recruiters will never know you exist.”

Mistake 3: Creative Section Headers Confuse Categorisation

Headers like “My Journey”, “Academic Adventures”, etc.

Before (Problematic)

Headers like “My Journey”, “Academic Adventures”, etc.

After (ATS‑Friendly)

Use standard labels: “Work Experience”, “Education”, “Skills”, “Certifications”.

Impact: Non‑standard headers break field mapping causing CVs to look incomplete.

Mistake 4: Tables/Text Boxes Scramble Information

Education/skills laid out in tables with multiple columns.

Before (Problematic)

Education/skills laid out in tables with multiple columns.

After (ATS‑Friendly)

Linear bullet or sentence format.

Impact: Approx. 15% of UK CVs from popular templates fail here.

Mistake 5: Fancy Fonts & Formatting Cause Encoding Chaos

Custom fonts, coloured text, varied sizing.

Before (Problematic)

Custom fonts, coloured text, varied sizing.

After (ATS‑Friendly)

Arial/Calibri, 10‑12pt body, 14‑16pt headers, black text.

Impact: Characters convert to symbols, breaking keyword matching.

Mistake 6: Header/Footer Contact Info Is Unreadable

Details placed in decorative header/footer.

Before (Problematic)

Details placed in decorative header/footer.

After (ATS‑Friendly)

Move contact info into main body near top.

Impact: 25% of ATS skip headers/footers – recruiters cannot reach candidates.

Mistake 7: Wrong File Formats Cause Upload Failures

Scanned image‑PDF, .pages, .odt or password‑protected files.

Before (Problematic)

Scanned image‑PDF, .pages, .odt or password‑protected files.

After (ATS‑Friendly)

.docx (preferred) or clean text‑based PDF under 5MB, no passwords.

Impact: 1.2% of submissions fail outright due to incompatible format.

UK‑Specific Challenges Make ATS Optimisation Even More Critical

The UK job market presents unique ATS challenges that compound standard formatting issues. Civil Service roles demand anonymised CVs, NHS Jobs mixes long application forms with CV uploads, and right‑to‑work verification post‑Brexit now feeds directly into many ATS platforms.

Regional stats: 112,000 NHS vacancies (March 2023); Civil Service employs 542,840 people via its own platform; CIPD finds 44% of businesses fail to reply to candidates within four weeks, often due to ATS filtering qualified applicants.

UK‑Specific Factors

Civil Service anonymisation
British terminology (A‑levels, GCSEs)
DD/MM/YYYY date format
GDPR compliance requirements
Brexit right‑to‑work feeds

Major UK Employers Using ATS

Civil Service – custom platform (542k staff)
NHS – Oleeo & Tribepad
Barclays – SuccessFactors
HSBC – Workday

Expert Recommendations for Beating ATS Systems Ethically

Industry professionals agree: optimise for both ATS parsing and human readability. Andrew Fennell notes, “Every CV can be ATS‑optimised” through strategic formatting and genuine, keyword‑rich content (no stuffing).

Strategic Keyword Optimisation

Include exact job titles in headings
Use full terms & acronyms
Mirror language from job post
Maintain authenticity

Technical Optimisation Checklist

Reverse‑chronological format
Standard section headers
Consistent DD/MM/YYYY dates
Arial/Calibri fonts
Single‑column layout
.docx or clean PDF

Take Action Now to Rescue Your Job Search from ATS Rejection

Your next career opportunity depends on implementing these ATS fixes now. Audit your CV against the seven mistakes, remove graphics/tables, adopt a single‑column layout, and save as .docx.

Immediate Action Steps

1Run our free ATS checker
2Remove visual elements
3Switch to single‑column format
4Move contact info into body
5Save in .docx format
6Tailor keywords for every job

Why This Matters

37% of employers can’t fill roles
£43 bn recruitment industry
Optimised CV unlocks hidden jobs
Use parsing‑test tools before submitting
Research each employer’s ATS & process
Incorporate keywords naturally
Quantify achievements (e.g. “increased sales 28%”)

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